Terms & Conditions

These Terms & Conditions apply to purchases made through Survey Equipments USA at surveyequipments.com. By placing an order, you agree to the terms below.

Business Information

Survey Equipments USA
11407 SW Amu St, Suite #S8818
Tualatin, OR 97062
United States
Email: sales@surveyequipments.com
Phone: +1-564-544-7726

Product Information

We aim to provide accurate product titles, descriptions, specifications, images, availability and pricing. Customers should review product specifications and compatibility before ordering. If an obvious error is identified before fulfillment, we may contact you to confirm, correct or cancel the affected order and provide an appropriate refund where required.

Pricing and Payment

Prices shown on the website are displayed in the store currency unless otherwise stated. Available payment methods are shown during checkout. An order is not considered accepted until payment is successfully authorized and the order is confirmed for fulfillment.

Order Processing and Availability

Orders are subject to product availability and verification. If an item becomes unavailable after an order is placed, we will contact you using the details provided with the order and offer available options, including cancellation and refund where applicable.

Shipping and Delivery

Our standard estimated delivery timeframe is 5–7 business days after order processing and dispatch. Shipping destinations, available services and charges are shown on the website and/or at checkout where applicable. Delivery estimates are not guarantees and can be affected by carrier delays, customs processing, remote-area delivery and other circumstances outside our control. Please see our Shipping Policy for more information.

Returns and Refunds

Returns and refunds are handled under our published Returns & Refunds Policy. Eligibility, timeframes, product-condition requirements, return-shipping responsibilities, restocking fees where applicable, and refund processing details are set out in that policy.

Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible. We will try to assist, but changes or cancellations may not be possible after an order has entered fulfillment or been dispatched.

Warranty and Manufacturer References

Any warranty stated on an individual product page applies only as described on that page or in the documentation supplied with the product. References to manufacturers, brands, model numbers and part numbers are used to identify compatibility or the product being offered and do not by themselves imply endorsement or an authorized reseller relationship.

Contact

Questions about an order or these terms can be sent to sales@surveyequipments.com or discussed by phone at +1-564-544-7726.